Frequently Asked Questions

999STUDIO is a complete AI-powered content creation platform that lets you generate videos, avatars, voices, music, and more using leading AI providers. We provide the tools and interface while you use your own API keys for complete privacy and cost control.

New users get 3 free video generations valid for 3 days from account creation. No credit card required! This lets you test all features before subscribing. Trial users have access to basic features.

No! 999STUDIO is designed for creators, not developers. Our intuitive interface and 999Bot assistant guide you through every step. Just describe what you want to create, and the AI handles the rest.

$18 per 20-day subscription. This works out to approximately $27/month if pro-rated. Our unique 20-day billing cycle gives you more flexibility than traditional monthly subscriptions.

Our 20-day billing cycle is designed for flexibility. It's a pay-as-you-go model - subscribe when you need it, cancel when you don't. No forced monthly commitments. Auto-renewal is optional.

Absolutely not. $18 per 20 days is all you pay for platform access. You'll also need API keys from AI providers (which you pay directly to them), but we never mark up those costs or charge extra fees.

Yes! Cancel anytime from your account settings. You'll keep access until the end of your current 20-day period. No cancellation fees, no hassle.

API keys are credentials that let you access third-party AI services like HeyGen, ElevenLabs, or OpenAI. 999STUDIO uses zero-knowledge encryption - we provide the platform and tools, but YOU control your own AI provider accounts and costs.

Yes! Zero-knowledge encryption means your API keys are encrypted on YOUR device (using AES-256-GCM) before ever reaching our servers. We literally cannot see your unencrypted keys - even our developers can't access them. You maintain complete control.

Because of our zero-knowledge architecture, we cannot recover your API keys if you forget your encryption password. This is by design to protect your security. You'll need to re-add your API keys with a new password.

It depends on which features you want to use. For video: Luma/Runway/Pika. For avatars: HeyGen/D-ID/Synthesia. For voice: ElevenLabs/Play.ht/OpenAI. For music: Mubert. For content tools: OpenAI GPT-4/DALL-E. You only need keys for the providers you want to use.

You can create complete social media content: AI-generated videos from text, AI avatars and talking heads, AI voice-overs and voice clones, AI music (royalty-free), scripts, captions, thumbnails, and ideas. Plus professional editing and multi-platform publishing.

Yes! Using ElevenLabs or Play.ht integration, you can clone your voice from just 30 seconds of audio. Then use your cloned voice for unlimited voice-overs without recording again.

Yes! Music generated through Mubert integration is royalty-free and DMCA-safe for use on social media platforms including YouTube, Instagram, and TikTok. You get a commercial license automatically.

Yes! 999STUDIO includes social media scheduling and publishing for Instagram, TikTok, YouTube, Twitter, and LinkedIn. Create your content and schedule posts all in one place.

Yes! You retain full ownership of all content you create using 999STUDIO. We only host and process it to provide our services. The content is yours to use commercially however you want.

999STUDIO works best on modern browsers: Chrome, Firefox, Safari, and Edge. We recommend using the latest version for optimal performance.

The platform is mobile-responsive and works on tablets and phones, but for the best experience (especially video editing), we recommend using a desktop or laptop computer.

999STUDIO supports MP4, MOV, and WebM video formats. Exported videos are in MP4 format optimized for social media platforms.

Video length limits depend on the AI provider you're using. Most providers support videos from 5 seconds to 5 minutes. Check your specific provider's documentation for exact limits.

Access the support system through your account dashboard. Our team reviews requests and typically responds within 24-48 hours. 999Bot also provides in-app guidance for common tasks.

Each user is allowed one account. Creating multiple accounts to access additional free trials is prohibited and may result in account termination.

We accept credit/debit cards, cryptocurrency, and other payment methods through our secure payment processors (Paddle, Stripe). We never store your payment information.

Refunds are handled case-by-case through our support system. Eligible reasons include technical issues, billing errors, or early subscription cancellation (within 7 days, fewer than 5 videos). See our Refund Policy for details.